Privacy Policy

This Privacy Policy explains how Zingle Kart collects, uses, stores, and protects information across its curated marketplace platform.

1. Platform Overview

Zingle Kart operates a curated e-commerce platform where most stores and products are owned or managed by Zingle Kart, alongside a limited number of approved independent sellers. This policy applies to all users of the platform.

2. Information We Collect

We may collect personal information such as name, contact details, delivery address, transaction details, device data, IP address, and platform usage information required to operate the marketplace.

3. Seller & Order Information

Where products are sold by independent sellers, limited customer information may be shared strictly for order fulfillment, delivery, and customer support. Sellers are required to comply with platform data protection rules.

4. Use of Information

Information is used to process orders, manage payments, provide support, prevent fraud, resolve disputes, and improve platform reliability.

5. Payments & Security

Payments are processed through secure third-party gateways. Zingle Kart does not store sensitive payment credentials. Security measures are implemented to protect platform data.

6. Logistics & Third Parties

Limited information may be shared with logistics partners or service providers solely for delivery, compliance, or operational purposes.

7. Evidence & Dispute Handling

In cases of disputes, refunds, or misuse investigations, Zingle Kart may request supporting evidence such as images or explanations. Such data is used only for verification and resolution.

8. Data Retention

Information is retained only as long as necessary for platform operations, legal compliance, fraud prevention, and dispute handling.

9. User Rights

Users may request access, correction, or deletion of personal data subject to legal and operational requirements.

10. Policy Updates

This Privacy Policy may be updated at any time. Continued use of the platform constitutes acceptance of the updated policy.

For privacy-related questions, please contact our Support team. Please note: Currently, the support link is only available for buyers who have already placed orders.